PKR48 Privacy Policy – How We Protect Your Data

1 Introduction

This Privacy Policy explains how PKR48 ("the Platform", "we", "us", "our") collects, uses, stores, and shares personal information when you visit our website, register an account, make a deposit, place a bet, or use any feature of the PKR48 platform or mobile app.

PKR48 is an online entertainment platform offering sports betting, casino games, live casino, and slots. The platform is designed for adult Pakistani players and all financial transactions are conducted in Pakistani Rupees (PKR). We take your privacy seriously and are committed to handling your personal data with care and transparency.

By registering an account or using the PKR48 platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree, please do not use the platform.

This Privacy Policy should be read alongside the PKR48 Terms and Conditions. Where both documents address the same topic, the Terms and Conditions take precedence on matters of account use, and this policy governs on matters of personal data handling.

2 Data We Collect

PKR48 collects personal data in several ways — directly from you during registration and account use, automatically through your device and browser, and from third-party services such as payment processors and identity verification providers. Here is a breakdown of what we collect and when:

We do not collect sensitive information such as ethnicity, religion, or political affiliation. We do not collect data from children — PKR48 is strictly for adults aged 18 and above.

3 Why We Collect It

Every piece of data PKR48 collects serves a specific purpose. We do not collect information for the sake of it. Here is why each type is needed:

• Registration data is used to create and manage your account, verify your identity, and communicate with you about your account activity.
• Identity verification data is required to confirm you are who you say you are, that you meet the minimum age requirement of 18, and to comply with Know Your Customer (KYC) standards that protect the platform from fraud and misuse.
• Payment data is used solely to process your deposits and withdrawals. Full payment credentials are handled by our payment partners — PKR48 only retains the reference information needed to match transactions to your account.
• Device and technical data is used to keep your account secure, detect suspicious logins or unusual activity, and improve platform performance across different devices and connection types.
• Gaming activity data is used to manage your balance, settle bets, apply bonuses correctly, and provide you with accurate account history. It is also used to support responsible gaming tools such as deposit limit tracking and session monitoring.
• Communications data is used to resolve your support queries and maintain a record of complaint handling for quality and audit purposes.

4 Payment Data & Financial Information

PKR48 supports deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer (IBFT), debit and credit cards, and approved mobile wallets. All transactions are in PKR. Here is how payment data is handled:

• Full card numbers, CVV codes, and complete bank account details are processed directly by our PCI-DSS compliant payment gateway partners. These details are never transmitted to or stored on PKR48 servers.
• PKR48 retains only the minimum payment reference information needed to match transactions to your account — for example, the last 4 digits of a card, or the registered mobile number associated with your JazzCash or Easypaisa wallet.
• All deposits and withdrawals must be made from payment accounts registered in your own name. This rule exists specifically to prevent third-party payments and protect against fraud and money laundering.
• Transaction records — amounts, dates, and payment method references — are retained for financial record-keeping and audit purposes for the period required by applicable standards.

5 Who We Share Your Data With

PKR48 does not sell, rent, or trade your personal data with any third party for marketing or commercial purposes. Data is shared with third parties only where necessary to operate the platform securely and deliver services to you. The following categories of third-party recipients may receive limited data:

• Payment Processors: JazzCash, Easypaisa, Raast, and our card and bank processing partners receive the payment details needed to process your transactions. Each processor operates under its own privacy and data security standards.
• Identity Verification Providers: When you submit documents for KYC verification, those documents are processed by a third-party identity verification service. Only the data required for the verification step is shared.
• Fraud Detection & Security Services: Device data and account activity may be shared with security and fraud detection partners to protect your account and the integrity of the platform.
• Customer Support Platforms: Support chat and communication tools may process your queries on behalf of PKR48. These providers act as data processors and are bound by data protection obligations.
• Legal and Regulatory Obligations: PKR48 may disclose your information if required to do so by a valid legal order, court request, or applicable law. We will notify you of any such disclosure where legally permitted to do so.

All third-party partners who handle personal data on behalf of PKR48 are required to process that data only for the specific purpose for which it was shared and to maintain appropriate security standards.

6 Cookies & Tracking Technologies

PKR48 uses cookies and similar tracking technologies to keep the platform running smoothly, keep your session active while you are logged in, and understand how players use different parts of the platform so we can improve it.

• Essential Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in and security tokens that protect your account. These cannot be disabled without breaking core platform features.
• Analytics Cookies: Used to understand which pages and features are most used, how long sessions last, and where technical issues occur. Analytics data is aggregated and not linked to your personal identity.
• Preference Cookies: Store your platform settings such as language preference, display options, and notification preferences so you do not need to set them on every visit.

PKR48 does not use third-party advertising cookies or share cookie data with ad networks. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to log in and use the platform.

7 Data Security

PKR48 uses a combination of technical and operational measures to protect your personal data from unauthorised access, accidental loss, or misuse:

• SSL/TLS Encryption: All data transmitted between your device and the PKR48 platform is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser address bar when using the platform.
• Access Controls: Personal data stored on PKR48 systems is accessible only to authorised staff with a legitimate need — for example, the payments team reviewing a transaction query or the support team handling your case.
• Password Security: Passwords are stored in hashed form. Even PKR48 staff cannot see your plain-text password. Never share your password with anyone, including support agents.
• Two-Factor Authentication (2FA): PKR48 strongly recommends enabling 2FA on your account. This adds a second verification step for logins and withdrawals, significantly reducing the risk of unauthorised account access.
• Fraud Monitoring: Automated systems monitor accounts for unusual activity — unexpected login locations, abnormal transaction patterns, or multiple failed authentication attempts — and trigger security alerts or temporary access holds where warranted.

Despite these measures, no online platform can guarantee absolute security. You play a role in your own account security by using a strong unique password, enabling 2FA, and not sharing your login details with anyone.

8 How Long We Keep Your Data

PKR48 retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable financial and legal record-keeping standards. Here is a general guide to our retention periods:

• Active Account Data: Retained for the full duration your account is active on PKR48.
• Transaction Records: Deposit, withdrawal, and gaming transaction records are retained for a minimum of five years after the transaction date for financial audit and compliance purposes.
• Identity Verification Documents: Retained for the period your account is active and for five years after account closure, in line with standard KYC record-keeping requirements.
• Support Communications: Chat transcripts and email records are retained for two years from the date of the interaction.
• Marketing Preferences: Records of your opt-in or opt-out choices for marketing communications are retained for as long as your account is active and for one year after closure.

When data is no longer required, it is securely deleted or anonymised so that it cannot be linked back to you. Anonymised and aggregated data may be retained indefinitely for platform analytics and improvement purposes.

9 Minors

PKR48 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out during the registration process and again during identity verification before withdrawals are processed.

If PKR48 becomes aware that an account has been registered by someone under the age of 18, the account will be closed immediately and any balance — including deposits — handled in accordance with our standard underage account procedures. Any personal data collected from the minor will be deleted as promptly as possible.

10 Changes to This Privacy Policy

PKR48 may update this Privacy Policy from time to time to reflect changes in how we handle data, changes to the services we offer, or updates required by applicable standards. When meaningful changes are made, registered players will be notified via the email address on their account.

The updated policy will be published on this page with a revised "last updated" date. Continued use of the platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

We recommend reviewing this page periodically. If at any point you disagree with how PKR48 handles your data, you can close your account by contacting the support team. Account closure requests are processed within 48 hours.

11 Contact Us

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or need to report a data concern, please reach out to the PKR48 team. Support is available 24/7 via live chat inside the platform. You can also reach us by email:

For account closure, self-exclusion, or data deletion requests, live chat is the fastest channel. For formal data access or deletion requests, email is preferred as it provides a written record of your request and our response.

We aim to respond to all data-related queries within 5 business days. Complex requests such as full data exports may take up to 30 days to fulfil.